Announced
12 July, 2024
Job Type
Full time
Job Status
Employee
Job Location
Job Presentation
The Operations Manager oversees the daily operations, ensuring efficient and effective performance to meet organizational goals. This role involves managing personnel, optimizing processes, and implementing strategies to enhance productivity and customer satisfaction. The ideal candidate will have strong leadership skills, strategic thinking, and a proven track record in operations management.
Key Responsibilities:
Operational Oversight:
- Lead and manage the day-to-day operations of [Department or Division], ensuring smooth and efficient functioning.
- Develop and implement operational strategies, policies, and procedures to improve productivity, quality, and customer service.
- Monitor key performance indicators (KPIs) and operational metrics to evaluate performance and identify areas for improvement.
Team Leadership and Management:
- Supervise and mentor a team of [Number] employees, including hiring, training, and performance management.
- Foster a positive work environment that promotes teamwork, collaboration, and employee development.
- Delegate tasks and responsibilities to ensure efficient workflow and achievement of departmental goals.
Process Optimization:
- Analyze existing processes and workflows to identify inefficiencies and opportunities for streamlining.
- Implement process improvements and automation initiatives to enhance operational efficiency and reduce costs.
- Ensure compliance with regulatory requirements, safety standards, and company policies.
Strategic Planning and Execution:
- Collaborate with senior management to develop and execute strategic plans and initiatives aligned with organizational objectives.
- Drive continuous improvement efforts across operations to achieve business growth and profitability targets.
- Anticipate operational challenges and proactively implement solutions to mitigate risks and achieve operational excellence.
Budget Management:
- Develop and manage departmental budgets, forecasts, and financial plans.
- Monitor expenses and resource allocation to optimize financial performance and achieve cost-efficiency goals.
- Identify opportunities for cost savings and revenue generation within operations.
Stakeholder Communication:
- Serve as a primary point of contact for internal stakeholders, including senior management, department heads, and cross-functional teams.
- Communicate operational updates, performance metrics, and project status to stakeholders in a clear and timely manner.
- Build and maintain strong relationships with external partners, suppliers, and vendors to support operational objectives.
Requirements
Qualifications:
- Bachelor’s degree in Business Administration, Operations Management, or a related field; Master’s degree preferred.
- Proven experience in operations management, with a minimum of 2 years in a leadership role.
- Strong knowledge of operational principles, practices, and methodologies.
- Excellent leadership and decision-making skills with a strategic mindset.
- Demonstrated ability to manage teams, prioritize tasks, and drive results in a dynamic environment.
- Proficiency in project management tools and software (e.g., MS Project, Trello, Asana etc).
- Professional certifications (e.g., PMP, Six Sigma) are a plus.
Competencies:
- Leadership: Inspires and motivates teams to achieve operational excellence and exceed performance goals.
- Problem-solving: Identifies issues, analyzes causes, and develops effective solutions.
- Communication: Articulates ideas and information clearly and persuasively to diverse audiences.
- Strategic Thinking: Develops long-term plans and strategies to drive business growth and competitive advantage.
- Adaptability: Responds effectively to changing priorities and business needs.
Benefits
Valid Till
10 Oct, 2024 (32 days left)
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